Initial connects - 10 or 20?

[93e8d33f]

Hello,

I am new to UW and was wondering about the initial connects you get. It said I would start with 20, but I only received 10. When do you get the rest, or has the starting amount changed?

Best,

Falk

[ArjayM]

Hi Falk,

I'm sorry for not receiving the correct number of Connects for your first registration. Firstly, welcome to Upwork! I'll have one of our team members reach out to you via a support ticket with assistance on how to resolve this issue. Feel free to communicate if you have other concerns and you can access your ticket on this page. In the meantime, you can check this help article to better understand how Connects works.