Sep 1, 2022 11:32:08 AM Edited Sep 6, 2022 02:04:18 PM by Andrea G
Hi there,
My account was kept private because of not earning until now. please help me in making it public.
thanks
Solved! Go to Solution.
Sep 1, 2022 07:13:37 PM Edited Jan 9, 2023 06:06:25 PM by Andrea G
Hi Jean Peter,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.
Thank you!
Sep 12, 2022 03:56:25 PM by Arjay M
Hi Sufia,
Arjay here stepping in for Pradeep. I have reset your profile visibility back to public status. Please note that when your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
A gentle reminder, please avoid creating several tickets for the same concern so that the team could assist you more efficiently. Thank you!
Sep 2, 2022 02:57:41 AM by Pradeep H
Hi Asiya,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Sep 2, 2022 07:56:37 AM by Majid T
Hi,
My profile has been set on Private for a while now, as I have not been active for a while. But recently I've been trying to get things going on by submitting proposals. I also have got an order and I've been trying to change this back to "Public".
Please I need this issue fixed.
Thanks!
Sep 2, 2022 09:15:23 AM by Andrea G
Hi Muhammad,
Your profile visibility has been reset back to public.
Sep 2, 2022 08:23:49 AM by Sylvester T
I have click the link to reset back my profile visbility to public since 8 hours ago and yet no changes has been made. Please advise me.
Sep 2, 2022 08:53:56 AM by Nathaniel J
Just adding my comment here - I've submitted the request twice in 48 hours and nothing has changed.
Sep 2, 2022 09:40:15 AM by Andrea G
Hi Sylvester and Nathaniel,
Your profile visibilities have been set back to public.
Sep 2, 2022 04:50:20 PM by Jireh Joie D
Hi I submitted a request to make my profile public but it's been more than 24hrs. Can you please set my profile to public. Thank you
Sep 2, 2022 05:59:39 PM by Arjay M
Hi Jireh Joie,
I have reset your profile back to public status. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.
A gentle reminder, please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. We seek your patience and utmost understanding while sorting this out for you. Thank you!
Sep 2, 2022 08:41:30 PM Edited Sep 2, 2022 09:05:31 PM by Razib B
Upwork set my profile private. I'm new. Now want to change it. Everytime I click reset Visibility it mail me to wait 4 hours. I waited almost 9 hour! Nothing happen. What can I do?
Sep 2, 2022 09:56:40 PM by Joanne P
Hi Razib,
I'd like to confirm that your profile visibility has been reset back to 'public". You may log in and check.
Sep 2, 2022 09:59:44 PM by Muhammad S
Dear sir, Now a days I am trying my best to get a job on upwork and today when I logged in a message popped up that my profile has been turned into private from public because i havent got any job on upwork yet.... its been just one months since I registered my account... please help me as
Regards
Muhammad Shakeel.
Sep 2, 2022 11:00:51 PM by Joanne P
Hi Muhammad,
I checked with the team, and they have confirmed that your profile has been reset to 'public'.
Sep 4, 2022 01:09:11 AM by Leon S
Hello joanne , On the dashboard there is an option to switch a profile back to public but it doesn't work as soon as you click the radio button to switch back, the prompt box greys out and you cannot save your changes; This doesn't make any sense at all. I really don't see the need for the feature if it doesn't work and people have to come on here and literally complain. Please I would like my profile to be made public...i just discovered it was on private. i would appreciate that
Sep 4, 2022 01:56:44 AM by Pradeep H
Hi Leon,
Thank you for your message. I am sorry to hear about the challenges while setting the profile to Public. Your profile visibility is set to Public now.
Thank you,
Pradeep
Sep 4, 2022 11:32:13 AM by Filip J
4 days ago I change my profile to public and I get a message that it will take up to 4 hours to be changed. What is the problem. Moderator, will you help me?
Sep 4, 2022 11:59:27 AM by Luiggi R
Hi Filip,
Your profile visibility has been reset. Don't hesitate to let us know if you need further assistance.
Sep 4, 2022 08:11:44 PM by MD I
Hi, tomorrow I bought 20 connections but my profile is private yet. What I Do Now?
Sep 4, 2022 11:33:45 PM by Pradeep H
Hi MD I,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Sep 4, 2022 10:11:22 PM by Hadia K
My account is on private mode, Please update my account.
Thank you
Sep 5, 2022 12:10:21 AM by Pradeep H
Hi Hadia,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Sep 5, 2022 01:00:16 AM by Pradeep H
Hi Bipul,
Thank you for your message. Could you please clarify your question further?
Thank you,
Pradeep
Sep 5, 2022 04:29:36 AM by Pradeep H
Hi Elyn,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Sep 5, 2022 04:34:53 AM by Diana M
Hello!
I have been a freelancer on the Upwork platform for already 8+ years.
I have not been using it for the last few years.
Recently I became active again and already came up with my first big project.
So it means I went through all the necessary steps to bring my profile to public state - I made bids to different projects, I earned money, I tried to use the "activation link" from customer support for 5+ times.
All of my requests for activation are marked as solved, BUT THEY ARE NOT.
Nothing made me succeed in this annoying problem.
I need help. How can my profile become public again?
Sep 5, 2022 06:22:54 AM by NikolaS N
Hi Diana,
Thank you for reaching out to us. Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Sep 5, 2022 04:31:18 PM by Jan Michelle F
Hi - I've followed the intstructions on how to reset my profile. Also submitted a couple of proposals and still my acocunt is locked private. I have been receiving the auto-email from Upwork about my request since September 1st and nothing has happened.
Please help.
Thank you
Sep 5, 2022 05:55:51 PM by Arjay M
Hi Jan Michelle,
I have reset your profile visibility back to public status. For future reference, you can request that your profile visibility is reset by clicking this link found in this help article. A gentle reminder, please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. Thank you!
Sep 5, 2022 11:17:40 PM by Mamisoa Elsa R
Hello,
My account has become private. I have already sent the request to make it public, I received the email confirming that it will be done within 4 hours. But now, it's more than 24 hours and I would like Upwork to put my account on public.
Thank you,
Sep 6, 2022 04:48:31 AM by Annie Jane B
Hi Lovatiana,
Thank you for reaching out to us. I've successfully set your profile visibility to public. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.
Sep 6, 2022 04:48:17 AM by Annie Jane B
Hi Mamisoa,
Thank you for reaching out to us. I've successfully set your profile visibility to public. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.
Sep 6, 2022 01:09:26 AM by Sarina G
Hello, my account is private please get it back to the public ASAP.
Sep 6, 2022 11:13:06 AM by Muhammad H
Hi Upwork Support
Why my profile is showing private? Kindly make it public and so that I can continue work on it, beside it's not been 30 days since i created my profile
Also I need some tips to get the invitation. I am working hard to get the projects sending proposal to clients but not getting any single response. Can you please guide me?
Thanks
Hamza
Sep 6, 2022 12:05:35 PM by Arjay M
Hi Muhammad,
I have checked your account and I can confirm that your profile visibility is currently on public status. I've pulled a few resources that may be helpful to you. Check out these articles to help you create a profile that stands out and improve your profile title and overview. For some great tips on writing proposals that win jobs, check out this article. I hope this helps.
Sep 6, 2022 02:04:49 PM by Ramiro P
Hi Andrea, can you help me please, setting my profile to public? The link works but my profile is still offline after days of requesting the change. Thanks very much, have a nice day !