Jan 2, 2023 08:20:13 AM Edited Mar 6, 2023 08:42:40 AM by Andrea G
Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks
Solved! Go to Solution.
Jan 2, 2023 09:57:22 AM Edited Jan 9, 2023 06:37:01 PM by Andrea G
Hi Abrar,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Mar 9, 2023 05:50:44 PM by Arjay M
Hi Kevin,
Thank you for reaching out to us. Your profile visibility has been reset back to Public Status. You can check out this help article for more details on how to best manage your profile visibility.
Mar 10, 2023 08:58:24 PM by Masum B
How to change my profile from Private to Public status?
Experience freelancers help me.
Mar 11, 2023 12:43:28 AM by Joanne Marie P
Hi Masum,
Your profile visibility has been reset to back to public.
Mar 12, 2023 04:12:44 AM by Anca A
Hello,
I just noticed that my profile visibility is private, please can you help me to change my visibility to be public. Thank you!
Anca
Mar 12, 2023 09:29:12 AM by Annie Jane B
Hi Anca,
Thank you for reaching out. Your profile visibility has been set to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Mar 19, 2023 10:38:59 PM by Ghafar K
Respected
I am very happy send Profile to Public about avoiding having Profile
Mar 14, 2023 10:13:16 AM by Javier C
Hello Moderators!
How are you today? I just realized that my profile was on private. I just click on "Reset", but I wonder if you can do it.
Thanks a lot!
Regards
Mar 16, 2023 05:15:08 AM by Vincenzo M
Dear Comminity managers and upwork team,
I start around 4 days ago to actively update my profile ( I have 15+ years of experience in IT, but i have zero logged experience in UpWork) , add description following the guidelines, I also crate a video presentatio (i just removed today, i want to redo one better) and i I put my profile public and i set my availability badge for 7 week ( I had to "pay" 7 Connects).
After this i start logging for a job, and i submit 16 proposals hopig to get one. I also read that we need to be patient.. it is th market. i understand.
Than this mornig I receive an umail drom upwork. Here you are:
Resume earning to reset your profile | |||||
Hi Vincenzo, | |||||
We noticed you have not been working through Upwork lately. | |||||
To improve clients' search results, and show them more freelancers who are available, we have changed your profile to "private" until you are ready to start taking on new jobs. Your profile will not be seen by clients unless you submit proposals for their jobs. | |||||
It will automatically become public again when you resume earning through Upwork. You can also contact Upwork Support for help. | |||||
| |||||
Thanks for your time, The Upwork Team |
What is mean? Why my profile it is not public? How i can get a job if i keep my profile private? Who if going to give me back my connect since i pay for the badge availability but clearly now it is useless becaue my profile was forced to private.
Please explain.
Mar 16, 2023 05:27:26 AM by Sophie A
First, you need a profile picture representing yourself, not a logo.
Clients can see your profile when you send proposals. They will also see your «available now» badge. When you will start earning, it will demonstrate you are more active on Upwork and your profile will become public.
Mar 16, 2023 01:39:08 PM by Vincenzo M
I set my profile picture rapresenting myself.
How can i start earning if it is private? Does it menas i have to actively spent "connetcs" to make proposal to joboffer? And it is impossible for client to find me?
Thanks for the reply.
Mar 16, 2023 01:56:59 PM by Annie Jane B
Hi Vincenzo,
Visibility settings help give you control over your work. They help you control when, where, and who you work with by choosing where and when your profile is displayed. They also control the display of your profile in search engines like Google.
When your profile is set to private, your profile will just be shown to clients to whom you submit proposals to.
Mar 16, 2023 02:24:28 PM by Vincenzo M
Dear Annie Jane B, thanks for the promt reply, I just found a little bit unfair to be set as locked privatejust becasue I am new. It will be very hard for me to find client in such way... Let see.
Mar 16, 2023 02:27:22 PM by Annie Jane B
Hi Vincenzo,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
I just set your profile visibility to Public. Please check this help article to learn more about how you can avoid having your profile automatically set to private moving forward.
Mar 16, 2023 02:46:35 PM by Vincenzo M
Thanks 🙂 in the last 3 days I submit 18 proposals... I am trying my best to be active. It is clear now 🙂
ps i still see it as Locked private .. maybe it is just a matter to wait ...
Mar 16, 2023 03:08:28 PM by Annie Jane B
Hi Vincenzo,
Could you please try clearing your cache and cookies and check again? Let us know if your profile visibility is still locked to private.
Mar 17, 2023 01:27:42 AM by Sehrish P
hello there,
My Upwork account is private please public it. so I start work on it.
Mar 17, 2023 02:51:04 AM by Pradeep H
Hi Sehrish,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Mar 18, 2023 05:50:48 AM by Khaled M
Hello! My profile visibility has been set to private from public. My account was kept private because of not earning until now. please help me in making it public. thanks
Mar 18, 2023 11:44:27 AM by Annie Jane B
Hi Khaled,
I just checked and it looks like your account is already set to public. Feel free to update your support ticket should you need further assistance.
Mar 15, 2023 05:19:31 AM by Monika S
I created my profile last year but I have started looking for proposals since last month, though i have applied in lot of job and not getting much response. I'm an Expert in digital Marketing.
Mar 18, 2023 10:54:19 AM by Pradeep H
Hi Monika,
Thank you for your message. I've pulled a few resources that may be helpful to you. Check out these articles to help you create a profile that stands out and improve your profile title and overview. For some great tips on writing proposals that win jobs, check out this article. Don’t hesitate to visit the Academy and sign up for upcoming events and webinars to learn more about how you can boost your success on Upwork.
Also, I checked your profile and noticed that your profile visibility is set to Private due to inactivity. Feel free to message us if you would like us to reset your profile visibility to Public.
Thank you,
Pradeep
Mar 19, 2023 11:51:52 AM by Monika S
Thank You for the reply Reply! I'll Surely go to the articles which you have sent. And can you please help me reset my profile visibily to public? Is it possible only in Freelancer Plus or free as well?
Mar 19, 2023 12:04:01 PM by Luiggi R
Hello Monika,
Your profile visibility has been reset. Feel free to check out this help article for more information on why this happens and how you can request for it to be reset in the future.
Mar 19, 2023 10:12:49 PM by Monika S
Hi Luiggi,
The profile is public Now, Thanks a lot for that, I Hope I'll get views and proposal from now on.
Regards,
Monika
Mar 20, 2023 05:43:42 AM by Michael A
Hello,
My profile visibilty has been set to private.
Kindly help fix this.
Thank you.
Mar 20, 2023 05:53:24 AM by Sajal S
You can make your profile visibility by going to Setting --> Profile Setting --> Visibility dropdown box select Public.. I will suggest you search in community forum for answers and you will find plenty of advises / resolution.
Mar 20, 2023 02:19:02 PM by Romel R
Dear Sir
I kept my profile in Public. But, now it is showing in Private, even after submitting Proposal.
Kindly, let me know.
Regards
Romel Roy
Mar 20, 2023 03:34:59 PM by Arjay M
Hi Romel,
Your profile visibility has been set to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Mar 21, 2023 12:24:45 AM by Romel R
Dear Arjay
I just checked & noticed that my Profile has been converted from Private to Public.
Thank you so much for your's co-operation & informations.
Regards
Romel Roy
Mar 21, 2023 09:45:31 AM by Hamza H
My profile was private, but I am earning money now so please make it public.
Mar 21, 2023 10:00:51 AM by Abu Ansarul M
To make your profile public you can read this article '' How can I keep my profile public?''
Mar 21, 2023 11:30:46 AM by Munawar H
My profile visibility has changed to private please make it public
Mar 21, 2023 12:26:38 PM by Arjay M
Hi Munwar,
I've reset your profile visibility back to Public Status. Let us know if you need further assistance.
Mar 22, 2023 06:40:19 AM by Gabriela I
On Profile Visivility click on the pencil to change from Private to Public
Mar 22, 2023 04:28:09 PM by Nafees H
I have accepted a job proposal, but my account still shows as private, and I am unable to change it. Could you please assist me in resolving this issue?
Mar 22, 2023 06:50:02 PM by Joanne Marie P
Hi Nafees,
I checked, and it looks like your profile visibility has been reset to public already.