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abrarul_haq47
Community Member

Locked Private Profile

Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks

ACCEPTED SOLUTION
NikolaS
Moderator
Moderator

Hi Abrar,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

 

 

Update:

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~ Nikola
Upwork

View solution in original post

818 REPLIES 818
waseem-saleem
Community Member

My profile is set as private please help me out with it.

On Profile Visivility click on the pencil to change from Private to Public

 

Hay belleza en hacer las cosas bien
8b43208b
Community Member

I have accepted a job proposal, but my account still shows as private, and I am unable to change it. Could you please assist me in resolving this issue?

Hi Nafees,

 

I checked, and it looks like your profile visibility has been reset to public already. 

~ Joanne
Upwork
8b43208b
Community Member

Thank you so much 

 

 

1ffbad18
Community Member

I want to change the availability and I get the following warning. How can I overcome this?
You cannot open this badge because your profile is private or unavailable.

Hi Samet,

 

Your profile visibility has been set to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.


~ AJ
Upwork
255241ab
Community Member

Hi Abrar, actually first you have to done first order in order to get your account public. I suggest you to invest in upwork, if you upgrade your membership to freelance membership you will get 80 connects and also many other benefits , that will help you getting orders.

Thankyou

1ffbad18
Community Member

Thank you..

5447b81e
Community Member

We set your profile to private because you haven't earned in a while. To reactivate your profile, apply to jobs and start earning.

https://support.upwork.com/hc/en-us

Hi! Kindly go to this link https://support.upwork.com/hc/en-us and you will be able to request for reset of profile visibility. Your profile will be visible within 4 hours.

Hi Maryam,

 

Your profile visibility has been set to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.


~ AJ
Upwork
212c2040
Community Member

Upwork has turned my profile visibility to private. When I try to change it, a written message pop up with a remark "Your ticket was not submitted".

Can anyone help me with that? Highly appreciate your kind resonse.

do it again. it should work

Yeah, it worked. Thanks.

Hi Zia,

 

I see that your Upwork profile visibility is already set to Public now.

 

Thank you,

Pradeep

Upwork

Yeah Thanks, it is turned on.

muhammadhusnai32
Community Member

Hi there, My account was kept private because of not earning until now.
please help me in making it public.
Thanks

 

Hi Muhammad,

 

Your profile visibility has been set to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.


~ AJ
Upwork
573fb486
Community Member

Hi guys. My upwork profile was changed to locked private due to my unavailability. Please help. I'm back now and I'll like it to be made public again. I click on button here https://support.upwork.com/hc/en-us/articles/115003975967?request=t_private_profile but problem doesn't solved.

Hi John,

 

Your profile visibility has been set back to public.

 

~Andrea
Upwork
573fb486
Community Member

thx a lot

73b62393
Community Member

Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks

Hi Shahadat Hossain,

 

I've reset your profile visibility back to Public Status as requested.

 

~ Arjay
Upwork
flaton
Community Member

my profile has also been set to private, please kindly make it public.

Hi Teodoro,

 

I've reset your profile visibility back to Public Status as requested. Let us know if you need further assistance.

 

~ Arjay
Upwork
flaton
Community Member

Hi Arjay,


Thank you so much for resetting my profile visibility back to Public Status. I really appreciate your prompt assistance. If I have any further concerns, I will definitely reach out to you.

Thanks again.

zahidaraeesi
Community Member

Hello Jeanne,
I dont know whats wrong with my upwork profile which is not visible to the project managers. 
I'll be thankful to you for your prompt and positive response. 
Regards,
Zahida Raeesi

 

Hi Zahida,

 

Thank you for your message. Your profile visibility has been reset and it is set to Public now.

 

Thank you,

Pradeep

Upwork

Hello,

 

Could you please set my profile visibility to Public?

 

Regards,

Emre

Hi Emre,

 

I've reset your profile visibility back to Public Status as requested. Let us know if you need further assistance.


~ AJ
Upwork

Thank you very much.

Thank you so much for your prompt response.

Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks

Hi Mushtaq,

 

Thank you for your message. I see that your profile visibility is already set to Public.

 

Thank you,

Pradeep

Upwork
4593acb9
Community Member

Hello Upwork Team,

Kindly assist reset my profile to public as it has gone private again. Thank you

Hi Amarachi,

 

Your profile visibility has been reset and is now Public.

~ Luiggi
Upwork
655be748
Community Member

Dear Team

My profile link is as under

https://www.upwork.com/freelancers/~01c3a326b44359a607?viewMode=1

 

Any body can help

Regards.

I think its required more connects to be able to public.

 

Hi,

https://support.upwork.com/hc/en-us

Go to this link and set your profile public

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