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tekwrite
Community Member

Logged out and cannot log back in

In Chrome, I logged out and when I tried to log back in, the login page is grayed out. None of the options work. See image.

 

I AM able to log in using Firefox.

 

Must be something in Chrome? I cleared cache.

3 REPLIES 3
PradeepH
Moderator
Moderator

Hi Ken,

 

Thank you for your message. It seems that the problem is related to your browser settings, since you can log in to your account from a different browser. Please try to delete the Cookies and Cache from your browser and then try again. 

 

- Pradeep

Upwork
tekwrite
Community Member

Thanks for the advice. I really did not want to delete all cookies. The issue was an extension. I turned them all off and logged in. Then enabled the ones I really use.

Hi Ken,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
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