Feb 14, 2024 08:33:44 AM by Lukas E
Hi everyone, I posted a while back regarding my issue with my account. I cannot login at all. One of the community members reached out and they said they will come back to me, it has been more than a week. I followed up 3 times with no response. Can anyone please assist?
Feb 14, 2024 12:20:35 PM by Arjay M
Hi Lukas,
I'm sorry for not being able to get back to you sooner to address your login concerns. I've submitted a follow-up to our support team to have your case reviewed. Kindly expect an update on your ticket and email from one of the team members momentarily.
Feb 18, 2024 01:24:35 PM by Lukas E
Hi Arjay, thank you for the reply. It has been 5 days and I got not no response from anyone regarding my situation.