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StanG
Community Manager
Community Manager

Marketplace Updates: Changes to Upwork Application Prices

Our goal is to make the number of Connects per proposal better reflect the demand for work in the Marketplace. This change will help us facilitate better matches, increase flexibility to price projects accurately, and attract more top tier clients to the platform.

 

Check out the product release for Marketplace Updates: Changes to Upwork Application Prices, and let us know your thoughts and question in the comments below.

226 REPLIES 226

Yes, the comparison is valid. You have to pay for everything as a freelancer. Upwork does not do any vetting of jobs.

At least you are admitting Upwork doesn't even screen the job postings, thus the fake job postings. So why then are we paying for more without getting any additional value like the Trust and Safety team not even doing their work?

I never said Upwork screened clients or jobs, or freelancers, for that matter. You are paying more because the platform wants and needs money. You have to decide if it is worth your investment. All platforms charge. Freelancing costs money. Any time you see you are not getting a good return, you have decisions to make. Upwork does not say you are paying for security, and you're not. You are paying for job access.

That's not true. Upwork provides security or at least they pretend to. Why then are there guarantees for hourly contracts and why is there a trust and safety team? Upwork is a marketplace and as a business owner that collects money for access, it is their duty to provide security. To say that it isn't their obligation to weed out fake job postings is simply ridiculous. You are arguing against established facts, such as the presence of a trust and safety team. What kind of marketplace doesn't do any vetting?

I would hazard a guess that large companies in the reall world all have apps that filter resumes to only show the ones that meet certain criteria to recruiters. So to say there is no external arbiter is probably untrue.

If you are saying that these companies are able to automatically filter those that only qualify for the job, then that contradicts the claim that an increase in connects would limit applications by those that are unqualified. How could clients have a better experience if they have automatic filters anyway?

Skills are never trumped by throwing connects.

 

Connects, boosting, etc. in no way limits other applications. As long as there are 50+ free connects for all, even multiple times when you keep signing up for Upwork, it will result in far too many unskilled throwing connects at the job. There are filters on Upwork, and I'm sure some clever clients are using other programs.

I agree, that is assuming a client does hire. I don't mind other more skilled freelancers being picked over me. What I have a problem with is freelancers not getting a fair shake by losing connects through no fault of their own. As previously mentioned by me and others in this thread, how many times have we seen clients make a job posting and leave it open without any activity for months? 

Clients not hiring is a different subject. Vetting of the job and client are mandatory. After a while, you get a good sense for who is valid and who is not. No matter where, applications do not always equal a job. In fact, most freelancers will apply for more jobs than they receive.

 

Yes, it's awful there are so few real jobs, but you can learn how to spot them. This also means, you may not find jobs when you search or need them.

Again, Upwork does not vet clients. Why then do we see fake job postings and why do we see clients make 500 job postings for instance and only have less than 10k spent? 

I never said Upwork spends any time vetting clients.

You said vetting of clients and the job are mandatory. Contractors can only do so much because they don't have access to data that Upwork has access to, including the payment method. So if you agree that a client needs to be vetted, why won't Upwork do that when they have an entire trust and safety team in place? Why should contractors pay more for the same or less value? 

These clients may be advertising their positions on other platforms and wind up hiring there. When I had a job where I did hiring on Upwork, we advertised some positions here and on another major site that everyoen knows, which I won't name in case it gets my post removed, but in some cases we wound up hiring for the position on the other site. 

 

Those people who left that job open for months may have actually diligently reviewed all applications here but simply did not find the best candidates through Upwork.

How may times did you pay for real world job applcaitions ?

I always pay for real world applications, as I explained in my post above. There are costs associated with freelancing.

One thing that did cross my mind is that in the real world, if you were going for job interviews, you would have to pay for interview clothes and transportation to the interview. The rate at which I land interviews and the fact that you get back your connects if you get an interview doesn't make this change as big a deal to me as the 10% across the board fees because when I am looking, my priority is landing long term (years-long) half to full-time work. 

c910d8fb
Community Member

Having to bid is simple wrong.  I have participated in this scam a few times and as well all know, clients who don't start their project don't close them out so the connects never get returned.  I get back maybe 10% of what I bid so I just stopped.  I don't get any work here anyway so while ride the train of delusion. 

pacoragon
Community Member

Hi all,

 

It would seem like Upwork has decided to squeeze the life out of us freelancers. I was already shocked by the amounts of connects it now requires for simple jobs, but this one I saw this morning takes the cake. It's an entry job that pays $3-$8/hr and it needs 16 connects to apply -and more if you want to "boost" it, I'm guessing? I'm less and less interested in scrolling through the sea of low-pay boring jobs available, that now require paying that much just to apply.

 

Paco,

 

Feel free to skip jobs that don't make sense to your specific situation and sort for jobs that meet your criteria.

If you aren't going to work for $3/hr, which it doesn't seem like you will, filter them out.

04fd0250
Community Member

 hello everybody,

have to say that These high-connect requirement jobs can be somewhat discouraging for freelancers( me as well ), especially when connects are a precious resource. However, it's essential to keep in mind that they also present a chance for substantial growth and success in the field.

kbadeau
Community Member

Here's an idea... give Top Rated Plus freelancers 20 free connects a month. That way we can at least apply to one job per month.

 

Also, I've said this before, but let clients choose to filter by Top Rated and Top Rated Plus if they so desire, and add an earnings level of 100k+. I know not everybody uses invitations but those filters would be really helpful for clients who do.

shibajyoti
Community Member

The best part is I applied for several 16 connect priced jobs.

 

The client didnt even view my proposal, which means they were ranked down, while established freelancers were promoted.

 

YOU STILL THINK I SHOULD KEEP SPENDING MY MONEY ?

nhansen
Community Member

Based on some of the remarks being made here, it is clear a lot of the most disgruntled freelancers have very low conversion rates. By conversion rate, I mean the ratio of interviews/hires you are getting per application. I haven't applied for anything in about 1.5 years as I have a long term contract at the moment, but when it was still at 6 connects, I struggled to spend my free connects. I was getting enough interviews to get a good portion of my connects back and by being strategic about what I applied to, got an interview/hired for a good percentage of what I applied for. 

 

I suspect the most desperate to get hired are also casting their net too widely and aren't applying to jobs they aren't really the best qualified for.

 

When I look at a job post, I analyze it to see the chances i am going to get hired, namely is job a really good fit for me, the number of applicants for the position, and does the client have some sort of history/job description that indicates that they are likely to hire someone for the job. That often boils down to a long detailed job description, because 1-I can tell if I am qualfied for the job, 2-Most people are too lazy to read all the way through and apply for these jobs so the number of applicants are lower, and 3-the client has thought through what they need exactly for the position and therefore are more likely to actually seriously need someone.

da48367a
Community Member

 

 

This is from your own perspective, and basically because you have gotten a lot of jobs, have 100% JSS, and maybe Top rated badge making it much more easier for you to win the client once you apply but bet me, people are still out there applying for jobs strategically even the way you mentioned but ain't getting **bleep**. You might even decide not to apply for job in the next 6 months but you will still be recieving invites and direct DMs because you have build up your profile. So your own condition on upwork is not the same with others.

 

Think of when you started, with no upwork experience, connect is less expensive then, though you might be lucky to win your first client which led you to other client's but people are still finding it difficult to land more jobs even as a top rated with 100%JSS.

 

If you have achieved a top rated badge and have 100%JSS trust me , you don't need to talk too much on your proposal. The works you have done will speak a lot about what you can deliver, you just need to give the client approach and ways you can get his or her job done on your proposal... and boom offer letter!

 

 

 

44170ead
Community Member

Hello,

I'd like to discuss a massive concern that is causing many Upwork freelancers to leave the platform. This issue has gained widespread attention on social media. Most of the comments read, "Just leave Upwork; it's going downhill, and there are many better platforms." The reason for this sudden uproar on social media is the recent change in proposal submission, which now costs 16 connects, equivalent to $2.4 to send one proposal. While this is understandable and fair, the problem arises when freelancers invest significant money to submit proposals, only to receive no response from clients.

You'll find job listings with over 50 proposals submitted, where freelancers bid and spend their hard-earned money, but the client neither views nor interviews any of these proposals. It's frustrating to see 50+ proposals with zero views, interviews, or hires, and the client's "last active" status remains the same since they made the post. This situation feels like a significant loss, with freelancers spending money for a 0% return. Even when you withdraw a proposal and select "inappropriate" or "inactive" client, the proposal gets withdrawn, but you receive no refund.

It seems like Upwork prioritizes client protection over freelancer support. It's the freelancers who often get scammed, not the clients. When I've reported unethical client behavior, I've received responses like "it is what it is," with no real resolution or support. I can't escalate the issue if I'm dissatisfied with the response. Additionally, when I had a client who faced a bank-related problem, Upwork withheld the payment! The client encountered payment issues, but Upwork allowed me to continue working for two weeks without any warning. It was only after I had already worked for over 80 hours that they decided to suspend the contract and seize all the funds that were supposed to be released on the due date. As we all know, it takes 10 days for the funds to be released. So, I continued to work as usual, and literally two hours before the due date, which is "Every Wednesday at 00:00 UTC," all the money in the 'Pending' status was removed. Then the following Wednesday, the same thing happened again! Not even a 50/50 agreement, which is even less than fair. But both weeks were taken away without any prior warning. It was sudden, two hours before the funds were scheduled to move from 'Pending' to 'Available.' I had a horrible panic attack as I have rent and commitments. I cannot work loyally for 17 days to find out it was all for free. I had to take loans just to get by. Yet, the response from the support ticket was simply 'it is what it is.' I attempted to escalate the issue, but they closed the ticket without providing any response. I reopened it, requesting a better response, and once again, the ticket was closed without a reply.

Now that proposals are costly, and there seems to be no protection for freelancers, I'm left with no option but to consider migrating to platforms like PeoplePerHour, Fiverr, or other alternatives. I hope that, this time, I'll receive a reasonable and acceptable response, rather than the usual "it is what it is" replies.

Thank you.

neqymo04112
Community Member

So, as i see there lot of projects with 1 sentence description, payment not verifed and no work history.

Why answer to empty profile cost 16 connects, and some of jobs is 8 connects? That's not make any sense.

f58a7ae0
Community Member

To express my opinion honestly, I find myself disagreeing with several recent decisions made by Upwork.

Initially, the concept of implementing a paid connects system to apply for jobs seemed promising. It appeared to be an effective approach to reduce random job applications and filter out unqualified freelancers, ultimately providing more serious candidates with better opportunities to secure jobs that align with their skills. However, upon closer examination of the current situation on the platform, various issues have arisen, ranging from the prevalence of fake job postings to competitive battles over connects, as well as unresponsive clients.

I want to make it clear that I am not opposed to Upwork generating revenue; it is crucial for both freelancers and Upwork to sustain their businesses. However, it is equally important for the platform to create an environment where freelancers feel valued and appreciated, enabling them to perform at their best.

In order for Upwork to maintain its position as a reputable and reliable platform, it is essential to address the concerns raised by freelancers. This includes implementing measures to combat the proliferation of fake job postings, ensuring a fair and transparent process for the allocation of connects, and encouraging clients to actively engage with freelancers throughout the hiring process.

By prioritizing the satisfaction and well-being of freelancers, Upwork can foster a community where talented individuals feel motivated to showcase their skills and deliver exceptional results. This, in turn, will contribute to the overall growth and success of both freelancers and Upwork as a platform.

I believe that open dialogue and constructive feedback are vital for Upwork and its community of freelancers to thrive. It is my hope that Upwork will carefully consider the concerns and perspectives of its users, and work towards implementing solutions that create a positive and rewarding experience for all parties involved.

If you have any further questions or if there is anything else I can assist you with, please do not hesitate to let me know.

f58a7ae0
Community Member

It appeared to be an effective approach to reduce random job applications and filter out unqualified freelancers, ultimately providing more serious candidates with better opportunities to secure jobs that align with their skills.

 

However, upon closer examination of the current situation on the platform, various issues have arisen, ranging from the prevalence of fake job postings to competitive battles over connects, as well as unresponsive clients.

 

I want to make it clear that I am not opposed to Upwork generating revenue; it is crucial for both freelancers and Upwork to sustain their businesses. However, it is equally important for the platform to create an environment where freelancers feel valued and appreciated, enabling them to perform at their best.

 

In order for Upwork to maintain its position as a reputable and reliable platform, it is essential to address the concerns raised by freelancers.

 

This includes implementing measures to combat the proliferation of fake job postings, ensuring a fair and transparent process for the allocation of connects, and encouraging clients to actively engage with freelancers throughout the hiring process.

 

By prioritizing the satisfaction and well-being of freelancers, Upwork can foster a community where talented individuals feel motivated to showcase their skills and deliver exceptional results. This, in turn, will contribute to the overall growth and success of both freelancers and Upwork as a platform.

 

I believe that open dialogue and constructive feedback are vital for Upwork and its community of freelancers to thrive. It is my hope that Upwork will carefully consider the concerns and perspectives of its users, and work towards implementing solutions that create a positive and rewarding experience for all parties involved.

 

If you have any further questions or if there is anything else I can assist you with, please do not hesitate to let me know.

f58a7ae0
Community Member

Initially, the concept of implementing a paid connects system to apply for jobs seemed promising.

 

It appeared to be an effective approach to reduce random job applications and filter out unqualified freelancers, ultimately providing more serious candidates with better opportunities to secure jobs that align with their skills.

 

However, upon closer examination of the current situation on the platform, various issues have arisen, ranging from the prevalence of fake job postings to competitive battles over connects, as well as unresponsive clients.

 

I want to make it clear that I am not opposed to Upwork generating revenue; it is crucial for both freelancers and Upwork to sustain their businesses. However, it is equally important for the platform to create an environment where freelancers feel valued and appreciated, enabling them to perform at their best.

 

In order for Upwork to maintain its position as a reputable and reliable platform, it is essential to address the concerns raised by freelancers.

 

This includes implementing measures to combat the proliferation of fake job postings, ensuring a fair and transparent process for the allocation of connects, and encouraging clients to actively engage with freelancers throughout the hiring process.

 

By prioritizing the satisfaction and well-being of freelancers, Upwork can foster a community where talented individuals feel motivated to showcase their skills and deliver exceptional results.

 

This, in turn, will contribute to the overall growth and success of both freelancers and Upwork as a platform.

 

I believe that open dialogue and constructive feedback are vital for Upwork and its community of freelancers to thrive.

 

It is my hope that Upwork will carefully consider the concerns and perspectives of its users, and work towards implementing solutions that create a positive and rewarding experience for all parties involved.

 

If you have any further questions or if there is anything else I can assist you with, please do not hesitate to let me know.

...

indikaperera
Community Member

Hi.

Recently i came t know that there are no jobs to apply for 2-3 connects as were seen before

Most jobs needed 12-16 connects for applying ,Regardless of geeting the job or not 

Averagely a connect values around 0.15$ 

Where can i get a Promo Code 

 

I need to know How these number of conencts needed is Defined 

What are the factors be considered 

Hopefully most of us can't afford this .

Any idea??

 

68f9b305
Community Member

The Upwork latest upgrade for asking excessively extra number of connects doesn't seems logical. If you are going to waste around $50 to find a $10 job, it doesn't seem logical at all. I think max number of Connects should be limited to 6 per project. It seems fair and logical. This new upgrade almost looks like Upwork is charging back 100% of the project funds.

Ijaz Ali
68f9b305
Community Member

Dear Upwork Support, 

 

I kindly support you to switch to the previous connect requirements as the recent upgrade of 18 connects requirements doesn't make any logical sense. More than $50 is wasted for attracting a mere $10 project. Therefore, I will really appreciate if you can kindly make the maximum requirement to 6 connects per project, only. 

 

Thanks, and I am looking for you positive response.

Ijaz Ali

Hi. I agree with this complaint. This connects requirements to bid is ridicules.
seething
Community Member

Some clients creates a public job post but only invites a specific freelancer, causing us to lose connects when applying to it as other candidates are never interviewed.
upwork should refund the connects when only one person is invited and interviewed for a public job post.

 

PS: I don't talk about the straightforward "Hello Mr. X" job posts; I refrain from applying to those but I'm sure some people lose connect to them too.

1f8e81a6
Community Member

Hello Upwork, we freelancer faces the issue of fraud on upwork jobs. There are 80% client who waste our connect we pay you $2-$3  for a proposal, at the end the whole connects are wasted because the client is not verified they use to fraud with us you don't charge anything for clients to post a job. Please decrease the amount of connects so we can work on upwork. It's hard to work on upwork for freelancer you can charge $5 from client to post a job it's shows their passionate about hiring.

 

You always charge everything from freelancer we pay you for proposal, commission, charge for premium account stop doing this things with Freelancer you need to think about think the difficulty we faces on upwork it's your responsibility to make upwork a trustworthy application there is 80% fraud client on upwork. You need to charge money from client for post jobs or commission money. You charge all things from Freelancer only that's not fair.

it's shows that you only think about your earnings.its a request for your to take action on this.

It is correct, Upwork think about own earnings. Why them must think about your? New goals is milk freelancers for money without any guarantee. It works, freelancers wasting and wasting money.

e0a2f2ce
Community Member

I hope this message finds you well. I wanted to open up a discussion about the growing concern regarding the number of connections required to bid on jobs and its impact on bid prices.

Many of us have noticed an increase in the amount of connects needed for each bid, and it's affecting how we approach projects. Let's share our thoughts and experiences on this matter. How has it influenced your bidding strategy, and what solutions can we brainstorm together?

Feel free to drop your insights and suggestions below. Let's collaborate to address this issue constructively and ensure the Upwork platform remains beneficial for all freelancers.

 

a97eca24
Community Member

It seems really unfair that I buy connects with money and then apply to jobs that clients post. Then they go inactive and after 30 days job post is archived and all my connects are gone. You can check maximum of my proposals are like this. I use connects to apply to a job then clients stop being active or interview a few people take them out of upwork and just stops coming back to upwork. I think you guys should be more strict about these things. As I'm losing a lot of connects and cannot apply to new jobs now. You can cancel job posts after 29 days of inactivity so we get our connects back maybe. Can you also check my proposal history to check if I'd get any connects back please ? Thanks in advance.

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