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f44f9c3b
Community Member

My Paypal can't connect

I can't put my paypal, i don't know how. it says there was a problem with adding your payment method.  Please resolve this issue!

3 REPLIES 3
GlicelleP
Moderator
Moderator

Hi Mike,

 

Can you please try to open a different browser and try again? We support Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari. Please also try using “Incognito” or “Private” mode on your browser.


If using a different browser and/or incognito/private mode worked for you, clearing your cookies should help to fix the issue you’re experiencing:

 

Click on this link: https://upwork.com/clearcookies ** > then follow those steps to clear Upwork-only cookies. If the issue persists, you may need to clear your full browser cookies/cache and restart your browser to try once more.

 

Let us know in case the issue still persists!

 


~ Grace
8b69206d
Community Member

Hello! The same thing is happening to me, I don't know what to do

Hi Mariannys,

 

I converted your concern into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to here.


~ Alyssa
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