My account is on hold, please help

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I've sent offers to 2 freelancers and paid in total 30 dollars, the money's taken but they can't accept the offers because on their end it shows"client account is on hold", how to resolve it? Please help.

**Edited for Community Guidelines**

[759e32fa]

Hi Jing,

Thank you for reaching out to us. I checked your account and can confirm that there are no holds. It looks like the freelancers are asking you to verify your payment method.

You can do this by adding a billing method to your account. Simply go to this page, and set up your payment details.