Need refund of auto renewal of monthly subscription

[068c4696]

I don't need freelance plus subscription anymore since it didn't make any difference. However, automatically the money got deducted and the subscription got renewed. I want it to be cancelled and my money refunded 

[759e32fa]

Hi Shakil,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.