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Olha's avatar
Olha L Community Member

Payment account with company name verification

I have recieved email from UpWork asking me to provide documents with company name and my name:

 

  • Articles of Incorporation showing the company name and your name as an authorized agent
  • Business license showing the company name and your name as owner or partner
  • A current statement (dated within 90 days) showing the company name and payment provider contact details

 

But when I clicked the link in the email there was only form to upload passport image and utility bill image. Nothing regarding the company.

 

Also after upload there was error: "There was an error loading this page: error [709a14fbeeff67c0-SEA, 709a14fbeeff67c0-SEA]. Contact Upwork Support for more information."

 

Could you please open a support ticket for me so that I could attach all my files there?

1 REPLY 1
Pradeep's avatar
Pradeep H Retired Team Member

Hi Olha,

 

Thank you for your message. I see that you are already communicating with the support team via a ticket here. They are already investigating your report and one of our team members will reach you as soon as they have an update for you.

 

Thank you,

Pradeep