Payment was sent from Upwork to my Bank account without my permission.

[omar_faruq_john]

All the funds available in my Upwork account were sent to my local bank account without my authorization. My payment schedule was set to "Quarterly - Only when the balance is $1,000.00 or more".

But my balance was below $1000.

Still, the payment was initiated (automatically) and I don't know why. 

I want to cancel/stop the transfer and want my money back in my Upwork account.

What to do now?

P.S- please view the screenshots attached below.

[PradeepH]

Hi Md. Omar,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

Thank you,

Pradeep