Phone Number is already in use

[thanh_tung]

Hello, Upwork

I too am having trouble verifying my number. When I get my money to my local bank, I can not get code verifying to my phone or my E-mail, I tried it in 2 days and it is the same problem. Would you be able to have a team member reach out to me as well? 

[tinker_bell3]

Hi Kirti,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

[j_wienert]

I am having the same issue.

"This number is being used by another account"

[tinker_bell3]

Hi JoHanna,

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. 

[4feb0bcc]

Hi, I am currently having the same issue, it is telling me that my phone number is in use by another account but I never set my phone number on any previous account can I please get assistance on this?

[tinker_bell3]

Hi Jeff,

I've shared your concern about completing the phone verification process with the team. One of our agents will reach out and assist you directly via a support ticket. 

[6f591e6a]

I'm having the same issue when I attempt to finalize the details on my account creation screen.

[luiggi_rosado]

Hi Nolan,

I'm sorry to hear you also experienced this. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

[djilang]

Hi, 

Im also having the same issue when creatinf my profile. It is saying that my number is being used.

Thanks,

dj

[tinker_bell3]

Hi DJerain,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

[935b89db]

Hello,
I am also having the same issue while creating my profile when I attempt to finalize my account. Can I please get some assistance on this problem? 
Thank you in advance!
Raegan

[pradeephele]

Hi Raegan,

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

Thank you,

Pradeep

[tinker_bell3]

Hi Kristina,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

[tinker_bell3]

Hi Kristina,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

[51c4617b]

I am having this same issue, Can I have some help please? 

[egaruth]

Hi Arielle,

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[f2e6e579]

I am also having the same issuel. Can i please get some help?

[812dd08c]

Hi Hamza,

Thank you for reaching out to us. I have escalated your concern and one of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[e242818e]

I'm having the same problem, it is my first time creating an account and it says that my phone number is being used by another account .

[c0b91491]

Hi i am experiencing the issue of This number is being used by another account. i dont remember having an account that is using that number 

[pradeephele]

Hi Ugwa,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here .

Thank you,

Pradeep

[7400019d]

Hi I am having the same problem. How can I fix this?

[tinker_bell3]

Hi Dylan,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

[7b75625c]

Hi Joanne,

I am getting similar problem. Can you please help?

Thanks,

Rolan

[pradeephele]

Hi Rolan,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here .

Thank you,

Pradeep

[db690575]

Im also facing the same issue, i try to register in upwork, i get the below mesg for my phone number

This number is being used by another account

[egaruth]

Hi Yuvarajgopal,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[66ecf5bc]

Hi Adam H,

I am sorry to hear that you are facing this issue in the initial steps. But as this issue has come in Admin's notice, it will be fixed soon. Some technical faults might be there. However, every problem has a solution.

All the best.

Thanks

Naheedmir

[felcyn_nicolas]

Hello,

I am having the same issue. I had an Upwork account previously but had deactivated when I found a more permanent job. Hoping to rejoin the community.

Thank you

[tinker_bell3]

Hi Nicolas,

One of our team members will reach out and assist you directly via a support ticket. Thank you!

[millingsdavid]

I'm also having a similar issue.

[andregutierrez22]

Hi David,

Someone from our team will reach out to you via support ticket in order to assist you further. You can access your ticket here.

Thanks!

[095c8a67]

I have a client account successfully setup. I need to add a freelancer account to the same login. I filled out my new freenlancer account profile, but got stuck in the phone verification form. "This number is being used by another account"

[bstojadinovic]

Hi Rod,

We’ll have one of our agents reach out to you via a support ticket to assist you with your phone verification process.

Thank you for reaching out to us. 

[e1647096]

Hello I am having the same trouble with It stating the Number is being used by another account. I can not get my account setup because of this. Can you please help.

[andregutierrez22]

Hi Kristal,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

[schutz391]

Hi,

I'm also having the same problem as the original post.

[aocumen]

Hi Andrew, 

It looks like another account is using the number. This is just a gentle reminder that users are not allowed to have more than one account on Upwork.

A Customer Support Team member will reach out to you directly to assist you further with your concern. 

[b9a7c0e8]

I am having the same issue!!! Can you please reach out to me as well and help me update my phone number issue???

Thank you!

-Thomas Blake

[pradeephele]

Hi Thomas,

Thank you for your message. I'll have one of our customer support agents reach out to you directly to assist you further.

Thank you

Pradeep

[9bdc6292]

Hi there, I'm also dealing with the problem of the original post