🐈
» Forums » Support » Plesae, I need help changing location.
Page options
Ronnil's avatar
Ronnil O Community Member

Plesae, I need help changing location.

Hello, I requested for a change of location earlier last week. I left from London to Nigeria after my holiday vacation. Customer support referred me to the settings dashboard to change my location, and now I have done so. I am trying to verify my identity but the UK location remains locked. I only have one day left to verify my account, I wasn't expecting to face this hurdle

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi Ronnil,

 

Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

 

~ Nikola

View solution in original post

1 REPLY 1
Nikola's avatar
Nikola S Retiring Moderator

Hi Ronnil,

 

Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

 

~ Nikola