Profile Picture Issue

[8fcc43ed]

I keep receiving this issue "After review, we have determined that your profile photo does not meet Upwork requirements. Update your photo." It says my picture should be me, well it was my face in the photo, I can show more proof that that is me.

[759e32fa · Accepted solution]

Hi Lanie,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.