Received an offer but cannot accept it because button not working!

[9a8ecda6]

Please help me! I am new to upwork. I cannot accept the offer because accept  button is not working. 

[PradeepH]

Hi Haidee,

I am sorry to hear about the trouble while accepting an offer. I checked the offer you are referring to and I see that we are in the process of investigating your client's account. You will be unable to accept the offer until the client resolves the issue flagged on their account. 

- Pradeep

[9a8ecda6]

So it's a client side problem? Not mine? 

[PradeepH]

Yes, that is correct! 

- Pradeep