Regarding Connect Billing Cycle Delays

[87d5677d]

Dear Sir

I want to mention, that my Connect Billing Cycle Period Renews on, 14th of July.

But, the problem is I received my Connect Re-newals on, 27th of July.

This is such a Big Delay.

I am not being able to send much Proposals to my Respective Clients.

Kindly, let me know the problem & with that try to make the Connect Billing

Re-newal cycle, in the Proper Time Schedule.

Waiting for you to revert back, with Solutions.

Regards

R Roy 

[ArjayM]

Hi RR,

Thank you for sharing this report with us. I have escalated this to the appropriate team for further review and I will surely keep this thread updated whenever I receive a response. We seek your patience and utmost understanding while sorting this out for you. 

[87d5677d]

Dear Arjay

I received your's message.

Thank you so much for your's Response & Support.

Hopefully, this Technical Connect Delays problem will be Re-solved very sooner.

Regards

R Roy

[nayans_w]

Hello, 

I Joind Upwork Fri, June 17,2022 an spent all 40 connects got 1 job.

after the 1st 40 connects i did not get any montly free 10 connects for the Month July, It's already August still nothing. 

Please help.

Current Billing Cycle

Apr 1, 2022 — Apr 30, 2022

[ArjayM]

Hi Nayanajith,

I'm sorry for the inconvenience this may have caused. I can see that this has been escalated to our support team and a ticket has been set up. Please allow our team time to review your case and you should be getting an update on this page.

[87d5677d]

Hello Nayanajith

Hope you are doing good.

I have visited your's profile & found your's joining in upwork, is from Nov, 17th, yr.2017, but you mentioned you are New & joined this June, 17th, yr.2022.

For this I am really confused.

But, for your's Connect delay problem, which is really a disturbing problem, faced by me the same.

Since, you claimed your's Connects, hopefully, the Technical Team acknowledged for Support & you will received the Solution.

I mean you will received your's Connects.

Regards

R Roy