Sorry, something went wrong. We were unable to upload your image

[57254d6d]

Hi, I am not able to upload my photo even if it is compressed, reduced in terms of pixels and not larger than 3,800kb.

[NikolaS]

Hi Pietro,

I would be happy to help. Could you please confirm if your picture meets all of the requirements below? When selecting a photo, please make sure:

• It is at least 250 x 250 pixels
• It is no more than 4000 x 4000 pixels 
• The extension is .jpeg, .png or .gif
• The max size is 5 MB

If so, please share a screenshot from your end so that we can look into this further and assist you accordingly.