Sorry, we couldn't load your feed. Please retry loading this job feed

[0c1dec47]

Hey y'all. Just made a profile but for looking for jobs, all I'm getting in the search tabs are "Sorry, we couldn't load your feed. Please retry loading this job feed." All of the former articles about this problem have Upwork employees telling the person to contact support, but I'm getting redirected to the Upwork Academy when I tried to get human assistance via the support chat. I don't see another way to submit requests, although there is a "my requests" section. Please let me know if you have any advice!

[JoanneP]

Hi Olivia,

Have you tried clearing your browser’s cookies or using a different browser? If the issue persists, please share the following information so we can forward it to our team to investigate further.

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Screengrab of the issue
• Additional details that may help us/the team investigate your concern better

[zaidm124]

i am facing the same issue

[759e32fa]

Hi Zaid,

Could you please try the troubleshooting steps that Joanne has mentioned on this thread? Please let us know if the issue persists.