Sorry, we were unable to save your application.

[oak_viktor]

Every time I try to submit a job offer, I get this message: 

Sorry, we were unable to save your application.

We were unable to process your proposal due to missing address information. Add your full address.

I changed browsers, cleared the cache, and also restarted the computer, but nothing helped me.

[31fcc382]

Hello I am also experiencing the same error message when trying to subit a proposal 

[759e32fa]

Hi Martha,

Thank you for reaching out to us. I tried but wasn’t able to replicate the issue you’re describing. Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Screengrab of the issue
• Additional details that may help us/the team investigate your concern better

[oak_viktor]

The problem is still there.

Browser/s - Safary (16.3 (18614.4.6.1.6)) and Chome (112.0.5615.121)

Machine OS - Mac OS 13.2.1 

[PradeepH]

Hi Viktor,

Thank you for your message. I see that you have already submitted a few proposals today. Could you please confirm if you are facing this error message?

Thank you,

Pradeep

[759e32fa · Accepted solution]

Hi Viktor,

Thank you for reaching out. I checked your account and it looks like you still need to add your complete address in order to submit proposals. Please add the necessary information and retry submitting proposals. Let us know if the issue persists.

[4909d494]

hello, how do I add my full address?

[ArjayM]

Hi Shugyla,

I see that you were able to add your address to your account. Your profile information is currently being reviewed. Kindly allow our team time; you should be able to submit proposals to potential clients once they are accepted. We seek your patience and understanding while sorting this out for you. Thank you!

[6e93e870]

Hy, I'm facing same problem, please help 

[LuiggiR]

Hello Yousaf,

Thank you for reaching out. Would you please share a screengrab of the error you see when you try sending a proposal?