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c355b227
Community Member

Submit refund with a $0 balance

My design I gave to a client is not going to be applicable for state approval. I need to submit a refund. My contract is still open but my funds have already been withdrawn from my upwork account. I need to add funds to upwork to submit the refund. Please help

3 REPLIES 3
ArjayM
Moderator
Moderator

Hi Samuel,

 

I'll have one of our team members assist you further via a support ticket. Kindly expect an update on this page once your case has been reviewed.

 

~ Arjay
Upwork
db3e2158
Community Member

Hi Arjay

I'm in the same situation, and I can't open a support ticket.

Thanks

Hi Abderrahmane,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Upwork
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