The Upwork tracker does not work any more

[dad9c19a]

Hello,

I have an ongoing problem with the tracker. It worked on my notebooks (Lenovo and MacBook), but for a while now I cannot open it on the Lenovo. I did new downloads, uninstalled the old versions, did the windows updates. When I click on the app or the icon it starts loading, but does this forever and it does not open.

I also never could open the tracker directly on the Upwork page. When I click on the link, nothing at all happens.

Does anybody have an idea how to solve the problem?

Thanks,

Ulli

[NikolaS]

Hi Ulrike,

I would be happy to help. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.