This is not a "check your spam folder" issue

[lopezdp]

This is not a "check your spam folder" issue - I am not getting any password reset e-mails for the past hour.  Can someone please help?

[ArjayM]

Hi David,

I'm sorry to hear that you're having difficulties resetting your password. I can see that you're currently communicating with the team with the same concern and a support ticket has been set up. Please continue doing that so that the team can assist you more efficiently.