Top Rated Badge Not Visible on Profile but can be seen on the stats page

[mark_orina]

Hey everyone. I hope you are keeping well. So today, I noticed that my top rate bade has disappeared from my profile page but it still says I am top rated when I check my stats. Any insights as to what's causing this discrepancy? 

Best, 

Orina M. 

[francesw106]

Hi Orina! This happened to me once, I created a ticket for Upwork support and they took care of it in just a few hours. Hope they are able to help you as well!

[ArjayM]

Hi Orina,

Thank you for reaching out and reporting this here in the Community. I've shared your report with the appropriate team for further review. Kindly expect an update on this page with your support ticket and more information about your concern momentarily. We seek your patience and utmost understanding while sorting this out for you.