It could be a technical issue or a bug that my profile is facing. It says that I am STILL eligible on ALL areas. I should still have the Plus badge, but it's not showing up. Negative private feedback shouldn't take away the badge, I am STILL marked eligible.
Kindly, check. This is detrimental for my business on Upwork.
Hi Zainab,
I've shared your report with the relevant team for further review. One of the members will be assisting you further via a support ticket. Kindly expect an update on this page your support ticket and more information once your case is fully reviewed. We seek your patience and utmost understanding while sorting this out for you. Thank you!
Hi Zainab,
Apologies for the delay as our support teams are currently experiencing a higher number of contacts than usual. Rest assured the team will address your concerns and questions in the ticket as soon as possible.
~ AJ
