Transaction issues and Membership Plan

[nadeemalvistyle]

Hi Upwork Community,

My Upwork Membership plan was accidentally reactivated, But I don't want it now.

Can you please cancel it, before canceling Dose I get back my fee for the membership plan, let me know. 

Secondly, I requested payment of $1.00 from Upwork via an ACH bank account. But I didn't get it yet.  When I will receive it on my account? 

Here is my Reference ID: 554561770. 

[AndreaG]

Hi Muhammad,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.