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807e9e8f
Community Member

Troubleshooting upload profile picture

hi,

im having difficulties in changing my profile picture.

it says: "Unable to get a proper response from the server".

i tried to clear cache and change browser and its still not working.

4 REPLIES 4
ArjayM
Moderator
Moderator

Hi Omer,

 

Could you please share with us a screenshot of the error from your end? We'll have that reviewed and assist you accordingly. We're looking forward to your response.

 

~ Arjay
Upwork
807e9e8f
Community Member

Hi,

it just says "unable to get response from the server

 

thanx

Hi Omer, 

 

Thank you for following up. Could you please share the information below so that we can look into this further and assist you accordingly?

 

  • Browser/s used
  • Browser version
  • Machine’s OS
  • Machine’s OS version
  • Screengrab of the issue
  • Additional details that may help us/the team investigate your concern better

 

~ Nikola
Upwork
807e9e8f
Community Member

1. chrome Ver 121.0.6167.185

2. Windows 11 22H2

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