I'm trying to close the Agency related to my profile and I keep getting the message:
I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.
Solved! Go to Solution.
An agency profile can be only closed and not deleted. Since it appears you don't have any open, active, or pending activity or team members, you can proceed with closing your agency by going to your agency profile > Settings > Company Info > clicking the Close my company link.
You can find more information in this Help article.
I am facing same issue, I do not have any open proposal. But it still saying close your open contracts or proposal when i try to close my agency. Pleasse help me.
Can you check if I can close my agency profile now? I have withdraw all proposals but it got this error when I was trying that.
Close all open proposals associated with the company
I have a question. If I close my agency, is the chagne permanent? I mean, can I later re-open it and retain all the work histories and ratings/reviews?
I also want to perfom same action. I just want to close agency associated with my account. So that i can serve to upwork client only as freelancer.
Could you please try closing the agency via your Settings again? Let me know if you are still getting the error about active candidacies when trying to close it.
Can you please help me close my agency account?
I closed/withdrew all proposals on my agency account but still getting this error message: "Close all open proposals associated with the company".
Can you please help me?
I want to close my agency, but it keep son saying that I have to close an open proposal. When I went to that proposal, it shows that I didn't apply to it. So, I'm not sure how I can do it. Thanks
Please, switch to your agency account, go to Find Work> Proposals and withdraw the two proposals that are still showing as active on that page. Please, let us know if you run into any issues closing your agency after that.
Could you please try unarchiving the proposals that were archived, and withdraw your proposal. Let me know if you were able to leave the agency afterwards.
Please check under archived and if you have any proposals withdraw them as well, try to close the account again and if you still have the same text on your end let me know.
When I try to close my Agency account, it says "In order to close an Agency, please contact customer service", and when I go to help and support and try to close my account it redirects saying
please do help me to close my agency profile
Why does everyone here want to close their agency? Have your invites to jobs stopped? Do you want the marketplace to only see your freelancer account? All you have to do is change your settings so that your freelancer profile shows up in the marketplace instead of your agency profile. Upwork should be able to help you with that?
I would like to close down my agency, but I am unable to do so because there is 17ish $ balance.
I cannot withdraw this amount since it is low, it won't be also used for membership, is there any way to move these funds to a personal account (Upwork profile) or just close the agency?
When I tried to close an Agency account associated with my profile, it says
"In order to close this company please address the following"
But I already removed all Submitted Proposals ,Invitations to Interview, Active Candidacies & offers, still unable to close the account.
What can be done ?
Could you please check if you meet the following requirements: