I'm trying to close the Agency related to my profile and I keep getting the message:
I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.
Solved! Go to Solution.
hi Team.. im too having the same issue, i have no active proposals on my agency but still triggering me an error stating there is active proposals while trying to close the agency. immidiate help on this hoghly approciate
plz check my freelancing account. I mistakenly click on close but due to some restriction it not closed. I do not want to close it . I am a freelancer and want to work on it. plz check is it proper working.
hi i want to close my agency account because i haven't now much team. But in future I will create and grow. Now, I want to work on my freelancer account only. make sure it proper working.
I have created an agency account by mistake, All the contracts associated with my freelancer profile are now moved to my agency login. Which I don't want to happen. If I am trying to close the agency account it is showing the below error. I am worried that all my contracts will be closed
. Please help me
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
I am having the same issue as well, I realized that I am unable to use my connects due to the agency account and would like to close it, there are no active or achieved proposals pending.
Hey, I want to close my agency's account. I closed all the open proposal and I remove everyone from the roster but It still gives an error of open proposals. Could you please help me on that error?
Now It gave that error:
"In order to close this company please address the following:
Company has active candidacies on its behalf"
But I am the only one in the agency.
This UpWork site is **Edited for Community Guidelines** It won't let me close my agency either. They do anything they can to ensure they keep sucking money from you.
I have no proposals open or anything and this fraudulent site still won't let me close my account.
Website claims to be a place where you can write software, but they can't even make a basic website function properly. I have continous problems on this website with functionality and the worst load times.
This is just one of many issues I constantly face when using this absolutely terrible website.
It looks like you still have proposals that were submitted through the agency. One submitted just a few minutes ago. You'll need to withdraw any proposals submitted through the agency in order to be able to close it.
I am facing same issue even i have closed all proposals.
Could you please help me to close my company.
thanks in advace.
Please check archived proposals under your Agency profile and make sure to withdraw those submitted to jobs tagged as closed, before trying to close your agency again. Let me know if you need further assistance.
Please close all memberships and withdraw all proposals.
I guess it may take some time to reflect.
Please consult some moderator in this thread if the problem persists.
Thanks for suggestion.. There is only me as memberships and no option ot remove that. I think it is not related to memberships.
I am getting this error..
In order to close this company please address the following:
Please help me to fix it.
Thanks in advance.
I have a pretty common problem. I`m trying close my agency and see this message every time when I hit the button.
I have no proposals at the moment.
Please help me to solve this problem.
You need ti close the proposals that are archived as well. If you still have this problem let me know, or contact our customer support to assist you further.
I wanted to close my agency and work as a freelancer instead and upgrade my membership as a freelancer.
I have already withdrawn all my archived proposals but still I cannot close my agency. Any help you can give will be greatly appreciated. I really wanted to work as a freelancer with an upgraded membership. Thanks in advance!