Unable to request an API Key (This link has expired)

[sonkun]

Hello,

I seem to be unable to request an API Key.

My problem is exactly the same as in this thread: https://community.upwork.com/t5/Freelancers/Unable-to-request-an-API-Key/m-p/1364110/highlight/true#...

After submition of the form, I get redirected to a page (with URL https://www.upwork.com/ab/fivs/verify/<redacted>) and it displays the following.

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This link has expired

Please contact customer support to receive a new URL. The URL will be active for 30 days.

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At this point, I don't know if my request was received or not. Am I supposed to receive an email confirming the receipt of my request ? Is it a bug ? Should I submit a ticket to the support ?

Thank you,

Jonathan

PS: I also attached a screenshot.

[ArjayM]

Hi Jonathan,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.