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f4752358
Community Member

Unfreezing closed account email

Hello, I created an account with Upwork as a client when trying to sign up as a freelancer. I closed the account to then recreate it as a freelancer, not realizing that closing the account freezes the email. Is there a way to get my email unfrozen to sign up as a freelancer?

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Liam,

 

Thank you for your message. We are unable to release the email on a closed Upwork account. I can help you reinstate your closed client account and you can create a freelancer account on the same Upwork account. Please click on my name next to this post and send me a private message with the email address for the closed account if you would like me to restore your closed client account?


Thank you,

Pradeep

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