Updated feedback not appearing on profile page

[eji-vusko]

Hi Everyone,

The client closed a contract and left a 5-star rating without any accompanying text. I politely requested and allowed them to add some comments to the feedback. He did so a week after closing the contract, and the updated feedback is visible on my "All contracts" page. However, even after 14 days from their update to the feedback, it still hasn't appeared on my profile page. Is this a bug, or did I miss something? Thanks

[JoanneP · Accepted solution]

Hi Ivan,

Hi Ivan, We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.