Mar 30, 2023 08:15:15 AM by Temur M
Hi, I recently completed a case with my client. The salary was $311. He paid me and the $151 was sent back to my client on the day I was due. The next day I withdrew the remaining amount to PAYONER and Upwork refunded the remaining $160 to my client. Now my account is in debt, I don't understand what happened and my client is not responding. I didn't get any warning or refund request, sorry for my bad English.
Mar 30, 2023 09:12:06 AM by Andrea G
Hi Temur,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.