Why not get free connect?

[hasan_tasnimul]

Has Upwork stopped giving 10 free connects in every month? I didn't get in this month.
I also didn't get it after my last interview

[NikolaS]

Hi Tasnimul,

Thank you for reaching out to us. I’ve escalated your community post to a support ticket so that we can look into this further and assist you accordingly. One of our agents will be in touch with you soon to assist.