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seansacdalan
Community Member

Wise Payment Refunded!

Wise emailed mentioning my transfer has been refunded back to Upwork. Here is the full details of the email

 

"We couldn't add XX.XX USD sent by Upwork Escrow In to your account.
As the money was sent using your old USD account details, it was automatically refunded to the sender’s account.
Upwork Escrow In will need to resend you the money using your new USD account details. The refund can take between 3-10 working days depending on which payment method they've used."

 

Would want to know

  1. Will it reflect back to my account?
  2. How long does it take to reflect back to my account?

 

Thanks

 

 

2 REPLIES 2
759e32fa
Moderator
Moderator

Hi Sean,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.


~ AJ
Upwork
JoanneP
Moderator
Moderator

Hi Sean,

 

I have requested our team's assistance. One of our agents will assist you directly via a support ticket.

~ Joanne
Upwork
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