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35daaeaf
Community Member

Wrong On Boarding Email

Hi,

 

I have accidentally submitted a different email than my upwork email in on boarding process of a job. I need to fix that, can someone please help? 

 

Thank you

2 REPLIES 2
dataextract
Community Member

You meant you've given a different email address of yours to the client once the job has been awarded officially in Upwork? If so, you can message the client again. Or if it is ok for you, you can continue using that mail for this particular client / job.

PradeepH
Moderator
Moderator

Hi Sina,

 

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

- Pradeep

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