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ryancriswell
Community Member

address not updating

I recently moved and added my new location to my profile page, but the map on my profile page says "unable to show location" and when I apply to jobs, it shows that I am not in the US. I have updated my tax info page to reflect the correct address, but when I try to edit my address in my profile through the "contact info" tab, my old address is greyed out, so I cannot type and when I search for my new address it says "not found." 

 

Please advise, thanks. 

ACCEPTED SOLUTION
ArjayM
Moderator
Moderator

Hi Christian Ryan,

 

I have checked your account and I can't seem to replicate the issue. Can you please try clearing your cache and cookies or use a different browser? Let me know if the issue persists with a screenshot of what you can see from your end so that I can take a closer look. Looking forward to your confirmation.

 

~ Arjay
Upwork

View solution in original post

2 REPLIES 2
ArjayM
Moderator
Moderator

Hi Christian Ryan,

 

I have checked your account and I can't seem to replicate the issue. Can you please try clearing your cache and cookies or use a different browser? Let me know if the issue persists with a screenshot of what you can see from your end so that I can take a closer look. Looking forward to your confirmation.

 

~ Arjay
Upwork
ryancriswell
Community Member

That worked, thank you! 

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