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asterianne
Community Member

clients are not allowed to give me a feedback on the last job I completed

my client sent me a message saying that he couldn't give feedback.

He said that he tried to give me feedback but he didn't know why he wasn't allowed to give feedback.

 

Is there one particular setting that prevents him from giving feedback to his freelancer?

3 REPLIES 3
spectralua
Community Member

Contract still opened or 2 weeks gone.

Ask client to close contract or enter contract-details then click "allow edit" under client's feedback field.

alyssacarr
Moderator
Moderator

Hi Asteria,

 

I understand how important feedback is for you. I converted your post into a support ticket so we can look into this further. Rest assured that one of our agents will be reaching out to you here.

 


~ Alyssa
57ac72f4
Community Member

if the contract is older than 2 weeks then he can't

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