May 21, 2022 06:07:02 AM by Michael T
Hi do i as a client, able to cancel additional payment to freelancer by mistake ?
CK
May 21, 2022 10:33:09 AM by Annie Jane B
Hi Michael,
Thank you for reaching out to us. I checked your account and since you did not issue a bonus payment, you can still request for a refund as it has not been released to the freelancer yet.
If you want to continue the contract, but not release all of the escrowed funds, you can release a partial milestone payment. The leftover funds can then be used towards the next milestone.
If your final payment is less than your escrow balance, an escrow refund request will be sent to your freelancer or agency. They will have seven days to respond.
To learn more about requesting a refund for a fixed-price contract, kindly refer to this article. I hope this helps!