payment method inactive (after 3 days)

[m__abdelkhalek]

I've recently added a second withdrawal method (wire transfer), I waited the 3 days security period, made sure my name is matching everywhere, and it still appears to be inactive, I've made a support ticket but it's been 10 days.
Is there any thing else I should notice? or is it a technical error?

[NikolaS]

Hi Mohammad,

I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.