Feb 13, 2023 06:18:47 AM by Ade Fahmi F
I have a problem when withdrawing my funds to a local bank, on the 12th I haven't received the 2nd email and today there has been no notification whether my withdrawal was successful or not, please someone help me
Feb 13, 2023 08:49:18 AM by Nikola S
Hi Ade,
Thank you for reaching out to us. I checked and can confirm the transaction you're referring to is still in process on our end. Direct to local bank transfers may take up to 4 business days before the funds are reflected in your account. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you.
Feel free to check this help article for more information.