Jan 10, 2023 08:27:55 AM by Annie Jane B
Hi Samir,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Jan 10, 2023 04:13:55 PM by Preston H
re: "Freelancer closed the contract, without finishing the job, my money is held in escrow can't request"
Of a freelancer closes a fixed-price contract, then all money in escrow automatically goes back to the client.
So you have nothing to worry about.