we couldn't charge the billing method you selected. Please try a different one.

[726d97b5]

I'm trying to pay a contractor. I've tried via credit card and paypal with our bank. I continue to get error messages saying the payment failed or "we couldn't charge the billing method you selected. Please try a different one.".

I can see the charge hit my credit card and then its immediately reversed. I can't figure out how to open a ticket with support. Can someone please help me?

[NikolaS]

Hi Alison, 

I shared your report with our team, and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[5015ac1e]

Same problem .

I also facing an error "Recent Charge Failed" or

"we couldn't charge the billing method you selected. Please try a different one.".

Please somebody help.