Top rated badge disappeared

[vatsalpanwala]

Hello everyone, I just checked my stats and found out that Top rated badge isn't there anymore, I'm attaching the screenshot for reference, My JSS is 100% and eligible weeks are also 16 out of 16, Not sure why the badge has disappeared then, Let me know please, thanks.

[ArjayM]

Hi Vatsal,

Thank you for reaching out and I sincerely apologize for not being able to get back to you sooner. However, I have checked your account and I can confirm that you still have the Top Rated badge on your profile. Let me know if there's anything else I can assist you with.

[dlhussain]

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Arjay M wrote:

Hi Vatsal,

Thank you for reaching out and I sincerely apologize for not being able to get back to you sooner. However, I have checked your account and I can confirm that you still have the Top Rated badge on your profile. Let me know if there's anything else I can assist you with.

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Hello Arjay, 

Please check once again, it's a sitewide issue from yesterday. Everyone's badges (TR, TR Plus, EV) disappeared. Hopefully, Upwork engineers are aware of the issue and will work on it soon ( as mentioned by some moderators). 

Best, 

Delwar 

[seinavp]

Hi Arjay,

Can you please check my  account as well? my Top Rated badge on my profile has  disappeared too.

Thanks!

[8f3ca580]

Hello dear Arjay! I hope that you are doing well.

Recently I faced the exact same problem of Top Rated badge disappearing. My JSS is 100%, I did not violate any of UpWork rules. I have a 100% complete profile. I would be happy to receive a responce from you!

Sincerely,
Alisher Duzelbay

[LuiggiR]

Hi Alisher,

I checked and can see that you still do not meet the criteria to earn the Top Rated badge. Before you can earn it, you must first meet all of the criteria listed on this page.