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aarcoraci
Member

Unable to close Agency "Close all open proposals associated with the company" but I don't have any

I'm trying to close the Agency related to my profile and I keep getting the message:

  • Close all open proposals associated with the company

 

I have read the help related to the issue and I'm sure there are no proposals at all. I'm the only member as well.

 

Thanks !

ACCEPTED SOLUTION
kochubei_valeria
Community Manager
Community Manager

Hi Angel,

 

We closed your agency for you. Let us know if you have any further issues or questions.

~ Valeria
Upwork

View solution in original post

1,111 REPLIES 1,111

Hi GEORGIOS,

 

Your agency part of the account was closed as per your request, thank you! 

~ Bojan
Upwork

I would like to close my agency profile which I am not able to close. Please help me.

Hi Vijay Anand,

 

To close your agency, you will need to make sure that you have checked for the following:

 

  1. Remove all team members from the agency in Settings โ€บ Members & Permissions
  2. Close all open contracts associated with the agency in My Jobs โ€บ Contracts
  3. Close all open proposals associated with the agency in Find Work โ€บ Proposals
  4. Ensure all payments have been received and withdrawn from Upwork

For more information, please check this help article. Please let us know if you need further assistance. Thank you.

~ Joanne
Upwork

Hello,

I am new to upwork and while exploring the website i have created an agency. Everytime i click on the "close agency" part it redirects me to the login page. Can you help?

g_vasilevski
Retired Team Member
Retired Team Member

Hi Rahil,

 

Your agency is now closed, thank you.

~ Goran
Upwork

I want to close my agency too.

**Edited for Community Guidelines**

Thank you

Hi John,

 

Your agency is now closed, thank you.

~ Goran
Upwork

My closed agency is still in my account and it reflected its JSS to my personal freelacing account. Can you help me with this? From 100% down to 77%.

Hi John,

 

Just to clarify, your own agency was closed. Since you`re a member of another agency our team can't close it. However, you can leave the agency at any time:

To leave an agency:

  1. Go to Settings โ€บ My Teams
  2. Select Leave Team from the Actions list.
~ Goran
Upwork

Hi, I want to close my agency account if you are able to help me. I just want to continue my personal profile and want to cloase agency account.

Hi Shakeel,

 

I am sorry for the late response. We closed your agency account as per your request.

 

~ Nikola
Upwork

Thanks, Does agency's reviews will show on my profile always. There is one
negative review belong to agency but showing on my personal profile. How to
unlink or remove?


Thanks Nikola, Does agency's reviews will show on my profile always. There is one negative review belong to agency but showing on my personal profile.

How to unlink or remove?

Hi Shakeel,

 

Any feedback for jobs completed under the closed Agency will still show in your work history on your freelancer profile.

 

Thank you.

~ Luiggi
Upwork

Hi, Can you help me to close my agency ? I did requests on close my agency link but nothing happened. 

When I click to close agency it shows me the message 'In order to close an agency, please contact customer service'

I request to Upwork authority to please close my agency

Hi Zubair Ahmad,

 

I checked your account, and it looks like our team has already updated you regarding your account status. Please check your ticket number: 31089892. You can access the ticket by going here

~ Joanne
Upwork

Please close my agency too.

I am trying to close my agency but it's asking me to contact customer service.

Hi Danilo,

 

Your Agency has been closed as per your request.

 

Thanks!

~Andrea
Upwork

Hi, please close my agency account 

Hi Fozla,

 

Your agency account has been closed as per your request.

 

~ Nikola
Upwork

Hi Joanne, can you help me in closing my agency I am unable to join another agency because of this.

Kindly close my agency account. 

Hi Adnan,

 

Your agency profile is now closed, thank you.

~ Goran
Upwork

I just opened the agency account, I don't have any open offers or anything and I still can't close my agency account

Hi Chinenye,

 

We've closed your agency account as per your request.

 

Thank you!

~ Bojan
Upwork

Hi can I also close my agency, I cant close it. 

Hi Elton June,

 

Your Agency has been closed as per your request.

 

Thanks!

~Andrea
Upwork

Hi, please close my agency account 

 

Hi Puja,

 

Your Agency has been closed as per your request.

 

Thanks!

~Andrea
Upwork

Hi , Thank you so much i am grateful you did !... but my freelencer account is not working properly

Hi Puja,

 

I am sorry to hear that. Can you please tell us in detail about the issue you have with your Upwork account?

 

Thank you.

Pradeep H.


Upwork

Hi,

 

Please help to close my agency account

 

Joseph

Hi Joseph, 

 

 I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork

I am not able to close my agency account.

Hi Hinaa,

 

I shared your request with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola
Upwork

I want to close my account. it will not allow me to do it

Hi Nichole,

 

I've shared your concern with the team and we'll have one of our agents reach out to you via a support ticket to further assist you.


Thank you.

~ Luiggi
Upwork
vaibhavkanwal
Member

I don't see any "Close Agency" link under Agency Profile. 

I have no contracts or members in the agency. Could you please help me close the agency account?