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stmaktavish
Member

API Key Disabled

Hi Upwork support team!

I made a request for an API key 2 days ago. But I did not receive any response. On the key page shows that it is disabled.
As I found on the forum the review approximately takes one day.

ACCEPTED SOLUTION
bstojadinovic
Community Manager
Community Manager

Hi Andrey,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork

View solution in original post

54 REPLIES 54
bstojadinovic
Community Manager
Community Manager

Hi Andrey,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork

Hi Bojan,

 

I am also facing this issue. I applied for it 3 days ago and it still says disabled. Can you please help me out too?

 

 

Thank you for reaching out to us, Hameem.

 

One of our team members will reach out to you directly via a support ticket to assist you with your request. 

~ Bojan
Upwork

Hello, I also have a problem, I have applied probably a month ago and nothing no reply no response. 

Hi Rati,

 

One of our team members will reach out to you directly via a support ticket to assist you with your request. 

~ Joanne
Upwork

I am encountering the same problem as the previous posts.

Hi Rahul,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 

~ Bojan
Upwork

Hi My key is disabled its been about 2 weeks can you assist please.

Hi Imran,

 

One of our team members will reach out to you directly via a support ticket to assist you with your request.

 

Thank you for reaching out to us.  

~ Bojan
Upwork

Hi Upwork team,

 

I also have the same problem. My API key is still disabled. Could you please help me out to make the key work? Thanks in advance!

Hi Serim,

 

I shared your request with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further with the API key.

 

Thank you.

~ Aleksandar
Upwork

Hi Aleksander,

 

I am also having the same issue where I've applied for the key, have not received any communication, and the key still shows as disabled. Can you help please? 

 

Thanks!

 

Hi Ken,

 

I've escalated your request to our team. One of our team members will reach out and assist you directly via a support ticket

~ Joanne
Upwork

Hello,
I made a request for an API key 2 days ago. But I did not receive any response. On the key page shows that it is disabled.

As I found on the forum the review approximately takes one day.

Hi Igor,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork

Hello Bojan, I am facing the same issue.

Hi Dominic,

 

Weโ€™ll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork

I have the same problem

Thank you for reaching out to us, Ahmed.

 

One of our team members will reach out to you directly via a support ticket to assist you with your request. 

~ Bojan
Upwork

Hello Bojan,

Requested in November 2021, no action was taken to activate the key.
My Ticket no 33896913

Hi Natvarlal,

 

I see that you submitted this support ticket recently. Please allow some time for the team to get back to you and assist you further.

 

~ Luiggi
Upwork

Also same issue, key is disabled, been trying to get this to work for over a month >>!">??

Hi Yahya,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork

No response, nothing . are you guys running a government? you just click resolved issue and we are all paying membership for this ??

Hi,

I got the same problem, Key is disabled. 

Hi Hendrik,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork

Hi, I have the similar issue. I submitted a request to get API key for personal use three days ago.  I have not heard back about any info and the key is still disabled. I tried to reach out through online bot, which is not helpful. It's impossible to track the progress of this request.

 

I'm looking forward to hearing something from someone.

In addition, please consider improving UI for developers' experiences. 

Hi Shanshan,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork

Hi,

 

I have the same issue.

 

Iu

Hi Bojan, 

I am facing same issue. I have applied for API key but by default its disabled.

greeneis
Member

I also do not have access to my API keys

Hi Benjamin,

 

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

 

Thanks!

~Andrea
Upwork

Hey Andrea

 

My API keys are inactive and disabled. Please help me get my keys activated at the earliest

 

Thanks

Puneet

Hello Puneet,

 

I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you.

Pradeep.


Upwork

Hey,

 

I am having the same issue. I applied for v2 API keys in 2020 and got no reply.

I just made a new request but the status is still disabled.

 

Could you please help me resolve this?

 

Thank you,

Kosmas

aocumen
Community Manager
Community Manager

Hi Kosmas, 


I have asked the help of the Customer Support Team, and they will reach out to you to assist you further.


~ Avery
Upwork

Hi, I have the same issue. I applied 2 days ago but the key is still disabled.

Hi Maksim,

 

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola
Upwork
7882e8c2
Member

Hey Upwork Team, 
I am also having the same issue where I've applied for the key, have not received any communication, and the key still shows as disabled. May you please help? 

 

Thanks !