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Location Selection Expanding to UK Clients

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Active Member
Ruyi D Member Since: Nov 7, 2018
111 of 1,046

I am having the same problem.  How can I fix it?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
112 of 1,046

Hi Ruyi ,

 

One of our team members will reach out to you directly and assist you further, thank you.


~ Bojan
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Active Member
Edward J Member Since: Oct 24, 2018
113 of 1,046

Hi,

 

I'm an Australian citizen living in London.

I have an Australian Passport and a United Kingdom Residence Permit (otherwise known as biometric ID).

I don't have a UK drivers licence and the system doesn't seem to recognise the biometric ID which is my primary form of Identification in the United Kingdom.

 

Thanks,

Ed.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
114 of 1,046

Hi Edward,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further on how to verify your location. You can access your tickets on this Link, thank you.


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Active Member
Edward J Member Since: Oct 24, 2018
115 of 1,046

Thank you Goran,

 

By the way, amazing response time!!! Thanks again.

 

Regards,

Ed.

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Active Member
Jayeon S Member Since: Oct 31, 2018
116 of 1,046

 Hi, I'm Jaion.

I'm having a same issue with Edward.

I have a passport of South Korea and currently staying in the UK with my residence permit. Could you help me to verify my location with my ID? 

Thank you,

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
117 of 1,046

Hi Jayeon,

 

One of our team members will reach out to you via ticket and assist you further on how to verify your location, thank you.


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Active Member
Kateryna P Member Since: Nov 8, 2018
118 of 1,046

Hi Goran

 

I also have a problem verifying my location. I am a UK residence holder

Could you please assist with this?

Thank you

 

Kind regards,

Kateryna **Edited for Community Guidelines**

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
119 of 1,046

Hi Kateryna,

 

One of our customer support agents will reach out to you via email to assist you directly. Thanks!


-Joanne
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Active Member
Ana M Member Since: Nov 14, 2018
120 of 1,046

I live in the UK for 10 years now, but I am not a British citizen and don’t have a British ID. However, as an EU citizen, I am entitled to work in the UK. How can I verify my location?

Thanks!

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