For the Community, by the Community

Hi all I posted my first job on Upwork and selected a contractor based on his profile and approval rating. I followed up with him to see how the job was going as I didn't receive any tracking information. He stated that he was having technical issues and could I pay on his brother's account? I gave him a few days after asking him to resolve his 'technical issues' and he is still having problems with the same request to pay on his brother's account. (Please note that I have told him my boss won't sign off on payment without the tracking information.)   This seems fairly shady to me. I have a feeling that he is trying to rip me off. Is this commonplace on Upwork? Has anyone had a similar issue? How did you resolve it? more

So, I and a new client started a fixed contract for a task, after the submission he approved as usual. Now he is asking for refund in paypal, I said if there is any problem, I can refund on upwork only, but he is adamant on using paypal only. He is saying he wanted his first job to be a big amount, so that he gets more amount spent on this profile, in that way he gets better freelancers next time when he posts a job. This is very suspicious as I have read many similar overpay scams. Kindly assist me asap, he is threatening me to give the worst possible feedback, if not refund paid on paypal. more

Why connects didn't refund when the job post is closed or expired? even the client did not hire anyone. more

For some reason my payment has been released to the freelancer even though I didn't approve this, I didn't see they had submitted work so I assume this was time based, that after a set time, it automatically releases, however, the quality is terrible on the work they submitted and they have now gone completely silent on me after 3 weeks of waiting for a response on a refund request!  How can I get my money back??  more

I have been trying to add my billing method to buy the connect, but I have got the same error,( unable to authorize the card try again or connect with your bank )  and after some time I try again to add the  card this time error ( You have exceeded the maximum number of attempts to add a payment card.) plz help me out, I needed to buy the connect,    kind regards, faisal razzaq more