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As a global platform for collaboration and professionalism, the Upwork Community forums are where customers can engage with each other and Upwork representatives. In the forums professionals can ask and answer questions, search topics, learn, socialize and get updates about Upwork. The Community is also where members will share input on existing features and suggestions for new features. If customers have any ideas on how we can improve their experience on Upwork, the Community is a great place to share that feedback.

You can explore the community and search for solutions without joining. But if you want to post or receive email notifications, you'll need to be registered on Upwork.

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The Upwork Community is here as a place for interesting, thoughtful and helpful conversation. With active participation, the Community can be a great way to make friends, share information, and gain a more engaging experience on Upwork.

  • Official Upwork

    Stay up to date on all things Upwork by visiting our Announcements area. Check out the Content Corner for tips and best practices from other professionals. Visit Community Basics to learn how to use the forums.

    • Announcements

      Official Upwork communication from Upwork staff.

    • Content Corner

      Find information to help you on Upwork like tips and best practices, tutorial videos and talent spotlights.

    • Community Basics

      Helpful information on how to use the forums.

  • Community Discussions

    Start a discussion related to freelancing or hiring, Upwork features, policies and questions related to the Upwork platform. Or, have some fun in the Coffee Break area.

    • New to Upwork

      Area for new users to search and ask questions when getting started on Upwork.

    • Freelancers

      Discussions on topics about freelancing.

    • Agencies

      Discussion on topics about working as an agency.

    • Clients

      Discussions on topics related to hiring.

    • Coffee Break

      Miscellaneous threads on any topic you like, as long as they adhere to our guidelines.

Helpful Tips

No feedback will no longer impact JSS

We will soon update the JSS calculation process to exclude contracts that end without feedback.

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Helpful Tips

Zoom integration available in Messages

We are excited to announce that Upwork is rolling out an integration with Zoom that will allow users to initiate Zoom calls right from the Upwork platform.

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Helpful Tips

New Upwork Skill Certifications

We have launched a new initiative to help freelancers showcase their expertise by earning an Upwork Skill Certification. The badge will display on the freelancer's profile.

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Helpful Tips

Voices of Authority and Back to Better

We're excited to share that Upwork is launching two new initiatives, the 'Voices of Authority' video series, and the 'Back to Better' podcast.

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Helpful Tips

Early Access Program for Project Catalog

Join our Project Catalog to create project offerings that highlight your strengths, attract the right clients, and set yourself up to do your best work.

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Community Guidelines

Every great Community needs a few guidelines. Please familiarize yourself with our guidelines before participating.

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How to contact Upwork Support

Visit our Help Center to access the support options available to you. You can also search our wide variety of help articles.

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Resources for Getting Started

We've curated educational content and tips to help new professionals getting started on Upwork.

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