Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Testing video chat profile verification

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3111 of 3,182

Hi Ambiika,

 

While we do try and limit the number of times we ask freelancers to verify, we sometimes require verification more than once. This is part of our ongoing effort to keep the Upwork marketplace a secure place for freelancers and clients. Apologies for the inconvenience it may cause.

 

Please, refer to this ticket for more information regarding the verification process, where our team already shared tips about using a device with a connected camera and microphone for the verification process. Use the link provided in the ticket and our agent will guide you through the process!

 

Thank you.

~ Aleksandar
Untitled
Active Member
Vasani H Member Since: Oct 26, 2020
3112 of 3,182

Hello upwork team,

Please help me with my issue.

When i am going to apply to job. it say "Verification link is incorrect"

 

Thanks 

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3113 of 3,182

Hi Vasani,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket.


-Joanne
Untitled
Active Member
Crlo G Member Since: Nov 10, 2020
3114 of 3,182

Hey everyone, 

 

I click on verification for the video chat but then I get to the general page where i find the screen attached. I try and access the video chat feature but am returned promptly to the orignal screen. Seems to be a problem with the page? Using safari on mac btw. Or is this an issue with the link?

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3115 of 3,182

Hi Crlo,

 

I'm sorry for the trouble you had. Could you please try to use a different browser (Mozilla Firefox) or clear your cache and cookies? If the issue persists, please let us know. 


-Joanne
Untitled
Active Member
Filip S Member Since: Nov 15, 2020
3116 of 3,182

Hello there i am having a hard time with video verify on my account , can i please get some assistance or maby a direct link so we can start a video call ?

Moderator
Nikola S Moderator Member Since: Jul 2, 2020
3117 of 3,182

Hi Filip,

 

I checked and could see that you already completed your verification process. Please let us know if you need our further assistance. 

 

~ Nikola

Untitled
Active Member
Son T Member Since: Nov 17, 2020
3118 of 3,182

Thank you so much!

Active Member
Dennis P Member Since: Nov 2, 2020
3119 of 3,182

Hi Upwork community,

I hope you don't mind the impromptu message but I was wondering if you might know who to contact regarding visual confirmation as I have been trying for what seems like forever but it keeps kicking me out.

 

I'm asking as my dashboard is saying until November 24 to do it but everytime I try it dosn't work and I don't know what to do.

 

Thanks in advance,

Moderator
Nikola S Moderator Member Since: Jul 2, 2020
3120 of 3,182

Hi Dennis, 

 

One of our team members will reach out to you directly via a support ticket to assist you further with the issue you are experiencing. You can access your tickets on this page.

 

~ Nikola

Untitled
TOP KUDOED MEMBERS