Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Testing video chat profile verification

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2581 of 3,094

Hi Alla,

 

We'll have one of our agents reach out to you via support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
Untitled
Highlighted
Active Member
Jonathan H Member Since: Jun 3, 2019
2582 of 3,094

When I click on the link to complete my identify verification video call, it redirects me to the Help page.

 

I cannot access my e-mail.

 

Thanks!

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2583 of 3,094

Hi Jonathan,

 

May you please clear your cache and cookies or log in with another browser to check if you`re able to use the verification link provided in your support ticket. Once you initiate the process our agent will follow up to guide you through the process and advise you directly about any of your concerns.

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
Untitled
Highlighted
Active Member
Rohit K Member Since: May 26, 2019
2584 of 3,094

I am also facing same issue after succussfully submit my project to client

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2585 of 3,094

Hi Rohit,

 

Please refer to the recent notification our team has sent you, use the link to initiate a video call, verify your profile and lift the hold placed on your account.


~ Bojan
Untitled
Highlighted
Active Member
Zeeshan K Member Since: Oct 17, 2018
2586 of 3,094

Can't find ''Verify Now'' link

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2587 of 3,094

Hi Zeeshan,

 

I checked your ticket and our team has provided the link for your verification process. Please use the verification link, provided in the ticket, to initiate the process and our agent will follow up to guide you through the process and advise you directly about any questions or concerns you might have.

 

Thank you!


~ Bojan
Untitled
Highlighted
Active Member
Garen G Member Since: Jun 10, 2019
2588 of 3,094

How can I make a video call with Upwork? So I could continue my work.

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2589 of 3,094

Hi Garen,

 

You can complete our short verification process by following the instructions our team has shared with you on your ticket. You can access your tickets on this Link, thank you.


Untitled
Highlighted
Active Member
Garen G Member Since: Jun 10, 2019
2590 of 3,094
Is it possible to connect with cellphone? or it should be with computer?
TOP KUDOED MEMBERS